Privacy policy


Commitment to privacy

Ottar Chocolate is committed to protecting and respecting your privacy.  We provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used.

Information we do and do not collect

When you create an account with us, we will collect your contact information and also your billing/shipping address. We store this information on our secure server. We will never sell or distribute your information to any third parties. When you enter your credit card details onto our secure website, we encrypt your card details and send it to our card processing company (PROVIDE DETAILS OF WHO), we will never actually store your card details, they are simply encrypted and sent to the card processor.

Use of information including email updates and newsletters

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties except to the extent necessary to complete that order. If you provide Ottar Chocolate with an email address, it will automatically be entered into our regular email update service including newsletters. To unsubscribe from these emails and/or newsletters click ‘unsubscribe from this list’ at the bottom of the email and/or newsletter. If your details have changed you can update them by clicking on the ‘update your preferences’ link at the bottom of the email and/or newsletter.

Data security

We comply to all the stringent data security standards set by our card processing provider.

Accessing your information

You can access all your personally identifiable information that we collect online and maintain by contacting us. If you would like a report on what information we currently hold, you will be charged a £10 admin fee for receiving this information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Cookies

Cookies may be used on the site to help provide you with appropriate information during your visit. These cookies may be placed on your computers hard drive. If you wish to switch off cookies your access to the site will not be affected. No cookie created by Ottar Chocolate website stores personal details about you.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us by visiting our contact us page.